You just found out that you will be in charge of planning transportation for your next team tournament. Or maybe it’s for your next company retreat. Either way, you have never planned group charter bus transportation before and don’t know what to look for. Don’t worry, we are here to help.
Most likely, you are going to be looking for the most comfortable and affordable option, but there are other factors you need to consider. Regardless of whether you are booking a charter bus (sports teams, tours, community groups) or industrial transportation (employees), you need to be considering the same factors to ensure that you get your group where they need to be safely and on time.
So, what are you missing? Here are the top 5 things to consider before booking your group transportation:
Vehicle Condition – Age, Repairs & Refurbishments
Every day, people rely on their vehicles to get them where they need to be. When safety or reliability becomes an issue, people usually repair or replace their vehicle to ensure that they have the most reliable mode of daily transportation possible.
Any reputable charter bus company will also see the value in regularly replacing, refurbishing or repairing their fleet of buses. Safety should be every transportation company’s number 1 priority, and a vehicles condition is a huge safety factor.
When searching for an Edmonton charter bus rental, watch for aged, broken or worn out equipment. These types of issues will most likely be very obvious and show signs of poor maintenance, training, and safety.
Alberta North Transport takes being number 1 in Edmonton Bus Rentals very seriously and is constantly working to ensure that we have a zero breakdown rate. All of our buses are continually upgraded and maintained to the highest standard.
Preventative Maintenance Programs
In order to maintain a high standard of operation, resulting in reliability and punctuality, a transportation company should be actively implementing a preventative maintenance program. Preventative maintenance minimizes the risk of equipment failure and keeps everyone safe and on time.
Ensure that the bus charter company you choose is performing regular preventative maintenance like oil changes, vehicle inspections, brake checks, and regular maintenance to replace any worn out parts. A regular maintenance program will help to eradicate surprises down the road.
Just like a trip to the doctor for a check-up, preventative maintenance programs are a valuable routine to ensure that buses and equipment are in good, safe working order. If there do happen to be any issues, they will be caught early, before they cause travelers any inconvenience during a trip.
At Alberta North Transport we believe that spending the money and taking the time to exceed manufacturer’s recommended maintenance schedules goes a long way in delivering the flawless service we strive for. For example, our fluid changes are always done on time, if not early, any defects are reported and fixed immediately, and all belts and hoses are changed long before recommended.
The ultimate goal of Alberta North Transport, like any bus charter company, is to ensure their customers get to their destination safely and on time. In order to do so, not only does the equipment need to be in good working order, but the equipment operator needs to be qualified and properly trained.
It is very important that you ensure that each driver is professionally trained in order to ensure a safe, comfortable experience for every passenger. Every driver or equipment operator should be properly trained, hold the appropriate license, have industry experience, and have a good understanding of all the vehicles in the fleet they drive.
It is the responsibility of the bus rental company to ensure that all drivers take part in regular evaluations and maintain a high standard of customer safety and satisfaction. At Alberta North Transport we offer on-going training to our drivers. Courses range from in-house training on tire-chain applications and removal to third-party training liking defensive driving.
The bottom line is, properly trained drivers are the foundation of safety for all charter bus passengers.
Accidents And Records
All bus charter rental companies should keep up-to-date records of any and all accidents, no matter how minor. Despite the fact that accidents are often exactly that, an accident, there should still be a documented record of the event.
Most of us have witnessed or been involved in an unavoidable accident where conditions were out of the driver’s control. But, just because they were not at fault does not mean that it isn’t documented.
No matter how big or small an accident, reputable transportation companies will keep a record of it, and that is something that you want to look for.
Accidents do happen, regardless of the condition of a vehicle or how well trained drivers are, so Alberta North Transport ensures it’s buses are as safe as possible. Our buses are equipped with safety features both from the manufacturer and additional features outfitted by us. Some of these features include upgraded front bumpers, spare tires, heaters that work even if the engine isn’t running, front, back and side doors, multiple emergency exits, tire chains and more.
Workers Compensation Board Rating
Just like insurance premiums increase when a driver is more likely to have an accident, WCB premiums increase when a company is more likely to make a Workers Compensation claim.
If a company has a claim history higher than the industry average, their rate increases and they are charged more. When a company has a claim history lower than the industry standard they will be entitled to receive discounts on their coverage.
While you are looking for the best group transportation available, make sure to look for a rental company with a low claim history. Don’t be shy Check the industry average and compare.
What Are People Saying About The Company
Checking online reviews, asking a company for referrals, or searching for company ratings are good ways to get an idea of what other people think of a company.
You can rest assured knowing that you aren’t alone. Over 90% of consumers now read online reviews before visiting a business, and nearly as many trust online reviews as much as a personal recommendation.
Reliability, professionalism, and expertise are all important traits to search for. At Alberta North Transport we do not take this lightly. Our highly trained professional drivers are here to get you where you need to go safely and on time, and our reviews attest to this time and time again.
Know You Are Making The Right Choice For Your Charter Bus Rental
Like anyone, you want to do a good job booking your group transportation and are looking for the best option available. It doesn’t have to be a daunting task. By following the list above you can be sure to make the right choice.
Do your research, ask questions, voice any concerns, and don’t be scared to compare how several companies stack up against each other.
Choosing the shiniest, fanciest looking bus isn’t always the best choice. Equip yourself with information that makes a difference and don’t let getting a charter bus rental be an intimidating process.
At Alberta North Transport we always want to be your first choice, focusing on keeping you safe and comfortable from the moment you leave to the moment you arrive at your destination. So, if you’re ready to book contact us today!